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Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern access to and use of the Runstrap platform, website, and services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree, you may not use the Service.

2. Description of Service

Runstrap provides an AI-native integration runtime that allows users to design, generate, execute, and monitor system integrations.

Features may include:

  • Code generation
  • Integration execution
  • Connector management
  • Observability and logs
  • AI-assisted workflows
  • Enterprise self-hosted deployments (where agreed)

We may modify or improve the Service at any time.

3. Eligibility

You must:

  • Be at least 18 years old
  • Have authority to bind your organization
  • Use the Service for lawful business purposes

4. Account Responsibilities

You are responsible for:

  • Maintaining confidentiality of credentials
  • All activity under your account
  • Ensuring integration inputs are lawful
  • Ensuring you have rights to process all data you send through Runstrap

You must notify us immediately at team@runstrap.com if you suspect unauthorized access.

5. Customer Data

5.1 Ownership

You retain ownership of all data processed through your integrations.

Runstrap does not claim ownership of your integration data.

5.2 Data Processing

Runstrap acts as a processor for integration logs and execution metadata.

Runstrap does not store full integration payloads long-term. Only operational logs and metadata are retained for reliability and debugging.

5.3 Responsibility

You are solely responsible for:

  • Data legality
  • Compliance with privacy laws
  • Obtaining necessary user consents
  • Secure configuration of integrations

6. AI Features

The Service may use AI systems to generate code or provide suggestions.

You acknowledge:

  • AI-generated output may contain errors
  • You are responsible for reviewing generated integrations
  • Runstrap does not guarantee correctness of AI outputs

Future versions may allow customers to integrate their own language model infrastructure.

7. Acceptable Use

You may not:

  • Use the Service for unlawful purposes
  • Attempt to gain unauthorized access
  • Reverse engineer or copy the platform
  • Use the Service to transmit malware
  • Overload or disrupt infrastructure
  • Use the Service to build a competing product

Violation may result in suspension or termination.

8. Fees and Payment

If applicable:

  • Fees are billed according to your subscription plan
  • Payments are non-refundable unless required by law
  • We may suspend accounts for non-payment

Enterprise agreements may override this section.

9. Intellectual Property

Runstrap retains all rights to:

  • Platform software
  • Runtime architecture
  • AI systems
  • Documentation
  • Branding

Except for limited access rights granted under these Terms, no rights are transferred.

10. Self-Hosted Deployments

For enterprise self-hosted deployments:

  • You are responsible for infrastructure security
  • Runstrap is not liable for misconfiguration
  • Support obligations are governed by separate agreement

11. Confidentiality

Both parties agree to maintain confidentiality of:

  • Technical documentation
  • Security architecture
  • Non-public product information
  • Business information shared during engagement

12. Termination

We may suspend or terminate access if:

  • You violate these Terms
  • Required by law
  • Continued service poses security risk

You may terminate by closing your account.

Upon termination:

  • Access ends
  • Data retention follows our Privacy Policy

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS.”

We do not guarantee:

  • Error-free operation
  • Continuous availability
  • Accuracy of AI-generated output
  • Compatibility with all third-party systems

You assume responsibility for production deployments.

14. Limitation of Liability

To the maximum extent permitted by law:

Runstrap shall not be liable for:

  • Indirect damages
  • Lost profits
  • Business interruption
  • Data loss
  • Integration failures

Total liability shall not exceed the fees paid to Runstrap in the preceding 12 months.

15. Indemnification

You agree to indemnify and hold harmless Runstrap from claims arising from:

  • Your use of the Service
  • Data processed through your integrations
  • Violation of laws or third-party rights

16. Governing Law

These Terms shall be governed by the laws of India, without regard to conflict of law principles.

Disputes shall be subject to exclusive jurisdiction of courts in [Insert City], India.

17. Changes to Terms

We may update these Terms from time to time.

Material changes will be communicated via:

  • Email
  • Platform notice

Continued use after changes constitutes acceptance.

18. Contact

For questions regarding these Terms:

team@runstrap.com